Rental Terms & Conditions
RENTAL AGREEMENT AND POLICIES
Customer agrees to return the bike in a UNDAMAGED condition to avoid any ADDITIONAL charges for repair, maintenance or replacement. Customer accepts use of the equipment, AS IS, in good condition and accepts full responsibility for care of the equipment while under his/her possession. Damaged parts or components will be repaired/replaced at the shop’s discretion and customer agrees to pay regular shop rates and retail prices for components replaced. UNDAMAGED condition means normal wear and tear is accepted but does not include broken spokes, rims, bent rims, damaged frames, handlebars, seats or other parts from misuse and/or crashes.
Transport of any bike must be made with a staff approved bike carry rack, not all racks are compatible with our equipment and can lead to damage of equipment.
Hourly and Daily rentals are due back at the assigned time. Late returns are subject to fees.
Customer agrees to provide RENT MY BIKE AUSTRALIA and its AGENTS with credit card and driver’s license details. At the discretion of the AGENT and before releasing any bike hire the customer authorises RENT MY BIKE AUSTRALIA and/or its AGENTS to take a pre-authorisation amount. The customer authorises RENT MY BIKE AUSTRALIA and its AGENTS to charge the credit card on file for all eventual costs in case of damages to the bicycle(s) during the rental period, comprehensive of labour, except in the case that the Customer can demonstrate other’s faults with evidence and all necessary information for reimbursement. In case of theft, the Customer will be responsible for reimbursing RENT MY BIKE AUSTRALIA or its AGENTs for the original price of the bicycle(s), plus the cost of any accessories that were provided at the time of the bike rental.
Customer acknowledges that RENT MY BIKE AUSTRALIA and its AGENTS may use anti-theft and/or tracking devices on all or some of its rental stock.
ASSUMPTION OF RISK, WAIVER AND RELEASE AGREEMENT
Assumption of Risk: The Customer understands and accepts that renting a bicycle from RENT MY BIKE AUSTRALIA and participating in bicycling exposes the customer or their child to many hazards that may entail unavoidable risk of death, personal injury (including but not limited to severe spinal or head injury) and loss of or damage to property. The Customer also understand themselves or their child should be in good physical health to participate in bicycling, and I confirm that them or their child have no significant health issues that prevent them from participating in bicycling. and they have no medical conditions, nor have been diagnosed with a condition that prevents them from bicycling. In spite of the aforementioned risks and acknowledgements, The Customer hereby assumes all risk of injury or loss of life to themselves or their child and loss of or damage to property arising out of renting this bicycle and participating in bicycling. I understand the inherent risk involved in using this rental bicycling equipment and accept full responsibility for any and all such damage or injury which may result.
Waiver And Release: In consideration of RENT MY BIKE AUSTRALIA and its AGENTS renting the Customer and their child a bicycle, the Customer specifically release and forever discharge RENT MY BIKE AUSTRALIA and its affiliates, officers, agents, and employees from any and all liability or claims for injury, illness, death or loss of or damage to property which the Customer and their child may suffer while renting this bicycle and participating in bicycling. This discharge specifically includes, but is not limited to, liability or claims for injury, illness, death or damage caused by the negligence of RENT MY BIKE AUSTRALIA or its affiliates, officers, agents, or employees. It is the Customers intent by the Waiver and Release Agreement to release RENT MY BIKE AUSTRALIA and hold it harmless from all liability for any such property loss or damage, personal injury or loss of life, whether caused by the negligence of RENT MY BIKE AUSTRALIA and its AGENTS or whether based upon breach of contract, breach of warranty, or any other legal theory. The Customer fully recognise that if injury, illness, death or damage occurs to themselves or their child while they are engaged in renting a bicycle or participating in bicycling, The Customer will have no right to make a claim or file a lawsuit against RENT MY BIKE AUSTRALIA or its affiliates, officers, agents or employees, even if they or any of them negligently cause the Customer and their child’s injury, illness, death or damage.
Customer can cancel their booking at anytime however the following charges may apply.
- No refund when cancelled within 24 hours of rental departure time.
- Rental date amendments can be arranged up to 24 hours before rental departure time with no penalty.
- A cancellation fee of 25% of the bike rental fee applies when notified within 7 days of rental departure time.
- Any refunds will be made into the card used to make the original booking
- Rent My Bike Australia reserves the right to amend or cancel any reservation. If this is the case the customer's reservation will be rescheduled or fully refunded
WARNING UNDER THE AUSTRALIAN CONSUMER LAW AND FAIR TRADING ACT 2012
If you sign this form, you will be agreeing that your rights to sue the supplier under the Australian Consumer Law and Fair Trading Act 2012 are excluded, restricted or modified in the way set out in this form, if you are killed or injured because the services provided were not in accordance with the statutory guarantees outlined below.
Under the Australian Consumer Law (Victoria), several statutory guarantees apply to the supply of certain goods and services. These guarantees mean that the supplier named on this form is required to ensure that the recreational services it supplies to you-
- are rendered with due care and skill; and
- are reasonably fit for any purpose which you, either expressly or by implication, make known to the supplier; and
- might reasonably be expected to achieve any result you have made known to the supplier.
Under section 22 of the Australian Consumer Law and Fair Trading Act 2012, the exclusion of these statutory guarantees is brought to your attention by this form.
NOTE: The change to your rights, as set out in this form, does not apply if your death or injury is due to gross negligence on the supplier's part. Gross negligence, in relation to an act or omission, means doing the act or omitting to do an act with reckless disregard, with or without consciousness, for the consequences of the act or omission. See regulation 5 of the Australian Consumer Law and Fair Trading Regulations 2012 and section 22(3)(b) of the Australian Consumer Law and Fair Trading Act 2012.